Terms and Conditions

Associates. Our staff.
Event. An event means a pre-booked reservation for two or more bays. Events are booked through our Topgolf sales team and are subject to the Event Terms and Conditions. You can find more information about booking your Event at Topgolf at Parties and Events.

Guest. An individual who uses our facilities, equipment or participates in activities at our Location, including a Member’s or Day Pass Guest’s companions, e.g., non-players.

Location. A Topgolf Venue located in the Indonesia, including the building, parking lot and any adjoining land forming part of the Location.

Member. An individual who purchases a Membership or benefits from Platinum Membership as a Designated Individual.
Membership. , Lifetime Membership or Local Membership.
Participating Location. A Topgolf Venue which participates in our global membership programme. Participating Locations may be operated by our affiliates and franchisees. Gameplay at Participating Locations is subject to the terms and conditions in force at that Participating Location.

Payment Date. If you have chosen a Platinum Membership, monthly, every six months, or annually according to the payment option you select.
Payment Method. Acceptable payment methods are Visa®, Mastercard ®, Discover or American Express®, other credit or debit cards, cash, and bank transfer. Topgolf Gift Cards cannot be used to purchase a Membership.

The Membership Agreement applies to all Members. Section (1) through Section (5) applies to all Memberships. Section (6) applies only to Platinum Memberships.

(1) DURATION

The duration of your Membership depends on the option you select at the time of purchase. For more information on the duration of each Membership category, read the Gameplay and Membership Categories section of these Terms.

(2) BENEFITS AND PRICES

From time to time, we reserve the right to add, withdraw, or otherwise change the benefits that are available to each category of Membership. The current benefits for each Membership category can be found on our website at Topgolf or ask our Guest/Player Services Associate for more information.

(3) PRICES

Unless otherwise set out in this Membership Agreement, we may, from time to time, increase the price for a particular category of Membership. The current prices for Membership can be found on our website at Topgolf or ask our Guest/Player Services Associate for more information.

(4) PAYMENT METHODS

As a condition of Membership, you authorise our agent or us to charge your Payment Method the fee applicable to the Membership that you selected at the time of purchase. You may pay for your Membership using any of the accepted Payment Methods.

You authorise our agents or us to charge your Payment Method for any other charges you may incur associated with your Membership, including any damages or loss for which you have indemnified us.

You are solely responsible for all fees charged and all fees charged to your Payment Method by the issuer, bank, or financial institution, including, but not limited to, membership, overdraft, insufficient funds, currency conversion and over the credit limit fees or interest.

(5) RESELLING AND TRANSFER

Unless otherwise stated, Memberships and their benefits are exclusively for the use of the Member. Memberships may not be sold, transferred or assigned to another individual except with our prior written consent. Any attempted sell, transfer or assignment by a Member of their Membership may result in termination of the Membership for breach. We may transfer, novate or assign your Membership to any affiliate or purchaser of its business.

(6) LOCAL PROGRAM MEMBERSHIPS

a) Primary Member.
The individual who purchases the Local Program Membership is the Primary Member. The Primary Member is the only individual authorised to log into the Local Program Membership portal, administer or make changes to the account and print physical membership cards to share with Designated Individuals.
b) Designated Individuals.
When you purchase your Local Program Membership, you will identify individuals who may share the Local Program Membership (Designated Individuals). Designated Individuals are also sometimes called Local Program Members. The number of Designated Individuals will depend on the type of Local Program Membership chosen. The Primary Member may contact us at onestopservice@topgolfindonesia to change the Designated Individuals.
c) Local Membership Program Benefits.
Eligibility. Local Membership Program may be purchased by individuals over 18 years old who are not subject to a previous suspension/termination of gameplay or Membership for breach. Some Local Membership Program have additional eligibility criteria, which can be found on our website. An employer may purchase a Platinum Membership for its employees.

Usage. A Local Membership Program is a subscription-based shared membership for the number of Designated Individuals specified depending on the Local Membership Program category. Each Local Membership Program purchased is good for one bay at any one time for up to six Guests, at participating Locations only and subject to the weekly gameplay hour restrictions. You can find more information on participating Locations on our website. Designated Individuals must be present with their Guests at all times. Designated Individuals may not share their Local Membership Program benefits with anyone else except as set out in this Membership Agreement.

Lifetime Membership. Designated Individuals will be granted complimentary Lifetime Membership for the duration of the Local Membership Program unless terminated earlier as set out in these Terms. The Lifetime Membership will continue if the Local Membership Program is terminated or not renewed (except if terminated by us for breach or if the Designated Individual is under a suspension). All other Local Membership Program benefits cease on termination or non-renewal.

Retail discounts. Retail discounts cannot be used with any other retail discount offer or promotion or online retail purchases.

Platinum Memberships with Upgraded Clubs. Upgraded “premium” clubs are available in limited supply and provided on a first-come, first-serve basis.

Reduction of Benefits. We may reduce or suspend the benefits available under Local Program Membership if the Designated Individuals are not in good standing or otherwise in breach of these Terms.

You can find more information on the benefits for each Local Program Membership category on our website at [insert link].
d) Termination for breach.
We may terminate your Local Program Membership at any time for breach of these Terms. If we terminate your Local Program Membership for breach, you will remain liable for any loss or damage we incur as a result of your breach and under your indemnity obligations set out in these Terms.

e) Subscription Fees and Payment.
Subscription Fees. The fee for your Local Membership Program depends on the type of Local Membership Program you have chosen at the time of purchase (Subscription Fee). Subscription Fees are prepaid, either, six-monthly or annually, using your chosen Payment Method. Subscription Fees are non-refundable unless we have reduced the benefits available without cause or you have terminated your Local Membership Program for breach by Topgolf (if proven).

You agree that we may change our Subscription Fees at any time. Any such change will be notified to you before the next Payment Date. If you do not cancel your Local Membership Program before the change comes into effect, you will be charged the new Subscription Fee on your next Payment Date. You authorise our agents or us to charge the new Subscription Fee to your chosen Payment Method.

Renewals. If you do not renew your Local Membership Program before the renewal date, it will automatically convert to a Lifetime Membership.

Payment Methods. We provide copies of charge slips or receipts evidencing the Local Membership Program fee payment.

If your Payment Method is declined or will not accept charges for any Subscription Fees, your Local Membership Program will be suspended/terminated and automatically converted to a Lifetime Membership. To reinstate your Subscription Membership, you must update your Payment Method information by logging into the Subscription Membership portal and navigating to your Subscription Membership.

Billing Update Programmes. From time to time, we may use account updating services provided by the payment card industry. By signing up for a Subscription Membership, you agree and authorise us to update your Payment Method or similar account information and charge any updated Payment Method under the terms and conditions of such billing update programmes.

Default. If you default on any payment due under your Platinum Members, we may declare all or any of the future payments to be made immediately due and payable.

Not a Credit Transaction. You agree that Local Membership Program does not involve an extension of credit or a retail instalment sale as we do not impose a finance charge, and you may choose to continue or stop your Local Membership Program at any time. Void where prohibited.

f) Corporate PaidMemberships.
If the Primary Member’s employer pays for a Paid Membership, the employer holds the right to the Paid Membership. If the employer no longer employs the Primary Member through the end of the term, the Paid Membership may be assigned to a new Primary Member nominated by the employer.

g) Picture Identification / Sign in.
Designated Individuals and their Guests must check in at the designated area. Designated Individuals must check-in using their mobile number and a valid photo identification confirming their identity and agree to have their picture taken for our internal purposes upon joining.

h) Changes to the Local Membership Programs offering.
We reserve the right to suspend, modify or end the availability of Local Membership Programs without prior notice. In such a case, we will honour any existing Local Membership Programs that are in good standing up to the next renewal and Payment Date, at which point your Local Membership Program will terminate.